The Digital Nudge in Social Security Administration
This is an abridged version of our full research paper, published in the journal International Social Security Review, which can be read in full for free here. There are significant trends occurring across three major pillars of public administration, namely social investment (policy), nudge (process) and predictive analytics (technology). The European Commission defines social investment as policies designed to strengthen people’s skills and capacities, supporting them to participate fully in employment and social life (EC, 2015). Key policy areas include education,...